About this Dashboard Initiative

At the beginning of 2020, Jeff Keenan observed that there appeared to be significantly increasing momentum and effort towards solving homelessness in King County, including substantial financial commitments coming from the private business sector and government entities.

Jeff was initially just curious to see if he could find an answer to the question of “Are we there yet?”, in terms of the total financial resources being committed towards addressing homelessness in King County, and whether or not it was now just a matter of having the right implementation plan to effectively ‘operationalize’ the resources toward actually ending homelessness.

Disappointingly, what he discovered was that – not only could no one answer the question of whether or not there was now sufficient financial resources to fully address homelessness – but that, in fact, there were no “Performance Management Metrics” available to understand how much was already being covered, and thereby, where the ‘gaps’ still existed in the system.

Thus, Jeff embarked on what has grown into this Dashboard initiative, in an attempt to try and catalyze a “Performance Management Metrics” mindset within the landscape of King County’s homelessness stakeholders (city and county governments, non-profit service providers, and private sector businesses)

Jeff’s ultimate goal is to be able to transfer / transition the full scope and scale of this Dashboard work to a stakeholder(s) within King County (private, public or non-profit) who can effectively convene across multiple stakeholders, and continue to build on the framework foundation of this Dashboard, as the means to better align and inform stakeholders across King County – with the ultimate goal of ACTUALLY “ending” (mitigating) homelessness permanently.

About Jeff Keenan

Jeff spent 20+ years scaling and managing the packaged product Global Supply Chain for Adobe Systems and Aldus Corp., with responsibility for many of Adobe’s key Global Operational Excellence and Continuous Improvement strategic initiatives.  Highlights include responsibility for global contract manufacturing supplier start-ups (in Czech Republic, Russia, and Germany) and the creation and implementation of Adobe’s Corporate Supply Chain social responsibility program.

His tenure with Adobe also included an extended expatriate assignment in Singapore, where he was responsible for setting up Adobe’s Asia-Pacific Supply Chain Operations and regional headquarters office.

For the past 10+ years, Jeff has independently consulted for innovative global development non-profits and social businesses –  performing strategic business model assessment, cross-functional operations management optimization, new product/program launch management, and supply chain continuous improvement.  Clients have included Landesa, VillageReach, EcoZoom Stoves, Krochet Kids, Good World Solutions (Laborlink), WA Homeownership Resource Center, and Eastside Community Development Fund.

Jeff is also co-author of the book Our Day to End Poverty:  24 Ways You Can Make a Difference  (2007, Berrett-Koehler Publishing).